Overview
Previously, clients were required to sign a fresh Terms of Service every time they subscribed to a new smallcase and every time they renewed a subscription. To improve user experience and reduce friction, we have updated the flow so that once a client has signed the ToS for a Manager, they will not be required to re-sign it for any subsequent subscriptions or renewals with the same Manager.
This change applies only to Research Analyst (RA) managers. Investment Adviser Agreements continue to be signed per subscription cycle as today.
How it works
Users are required to sign the manager's Terms of Service the first time they subscribe to any smallcase of that manager.
The user is prompted to enter the OTP received on their phone & email.
If the user wishes to read the Terms of Service, they can click on the "Read Terms of Service" button.
Upon entering the OTP and clicking the Confirm and continue button, the user signs the manager’s Terms of Service.
If the user has already signed this manager's Terms of Service in a previous interaction, this step is not shown, and the user is taken directly to the next step (i.e. payment). This applies to:
Subscribing to a new smallcase of the same manager
Renewing an existing/previous subscription
Re-attempting a subscription that was started but not completed
Updated Terms of Service document
Below is a snapshot of the latest ToS:
What you see on Publisher Platform
The Publisher Platform UI is not changing. Terms of Service continues to be displayed per subscription cycle. What changes is which ToS record is shown against each cycle:
Old cycles (started before this change) — the originally signed per-scid ToS continues to be shown.
New cycles (started after this change) — the manager-level ToS the client agreed to is shown.